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Data Analyst – eCommerce Sales

Position Code: DataAn2025

Oceanstep, New Delhi India

Roles and Responsibilities

  • Data Collection & Integration

    • Gather and integrate data from multiple eCommerce platforms like Shopify

    • Maintain and enhance data pipelines, ensuring data accuracy and reliability.

    • Combine data from internal sales databases, CRM, and third-party sources to create comprehensive sales reports.

  • Analysis & Reporting

    • Analyze sales trends, customer behavior, product performance, and market opportunities.

    • Develop and automate regular dashboards and reports for the sales team, focusing on KPIs such as sales growth, conversion rates, average order value, and customer retention.

    • Identify gaps, risks, and areas for sales growth based on data-driven insights.

  • Collaboration & Communication

    • Work closely with the sales team to understand their needs and provide tailored analyses that inform their strategies.

    • Present findings and actionable recommendations in clear, concise, and visual formats to both technical and non-technical stakeholders.

    • Support the development of sales campaigns and expansion strategies with targeted data insights.

  • Data-Driven Opportunity Identification

    • Use segmentation, cohort analysis, and predictive modeling to identify upselling, cross-selling, and new market opportunities.

    • Track and evaluate the effectiveness of sales initiatives and recommend adjustments for optimal performance.

  • Continuous Improvement

    • Stay updated on eCommerce analytics best practices, tools, and industry trends.

    • Propose and implement enhancements to analytics processes, data quality, and reporting frameworks.

Requirements

  • Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, Business Analytics, Computer Science, or related field.

  • 5+ years of experience as a data analyst, preferably in an eCommerce or retail environment.

  • Advanced proficiency in Excel and at least one BI/reporting tool

  • Strong SQL skills and experience working with large datasets.

  • Familiarity with eCommerce platforms and web analytics tools (Google Analytics, Adobe Analytics, etc.).

  • Ability to communicate complex data insights to non-technical audiences.

  • Excellent problem-solving skills, attention to detail, and a proactive approach to delivering actionable recommendations.

  • Experience with data visualization and dashboard creation.

  • Knowledge of Python or R for data analysis is a plus.

  • Experience with CRM and sales enablement tools is an advantage.

Qualifications will be assessed

  • Experience in developing cross platform applications in C# & Xamarin.

  • Experience in a PostgreSQL database

  • Experience in ORMs, Entity Framework, Nhibernate, Dapper.

Benefits

  • Attractive salary package according to qualifications

  • Prospects for evolution

  • Continuous education

  • Mobile phone

  • Excellent working environment

Backend Developer

Thank you very much for your interest in joining Oceanstep. Please take a minute to fill out this form.

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